Whole Health Holistic Medicine Text Campaign Privacy Policy

Effective Date: 1 February 2025

This Privacy Policy explains how we collect, use, and share information from users of our website and those who participate in our SMS text messaging campaigns, in compliance with The Campaign Registry (TCR) guidelines and applicable laws.  

1. Introduction

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share information from users of our websiteand those who participate in our SMS text messaging campaigns, in compliance with The Campaign Registry (TCR) guidelines and applicable laws.  

2. Information We Collect

  • Information You Provide:

    • Mobile Phone Number: When you opt-in to our SMS text messaging campaign.

    • Consent Records: Including the date, time, and method of your opt-in.

    • Any information you provide when contacting us through the website or via SMS.

  • Website Usage Information:

    • We may collect non-personal information about your interactions with our website, such as IP addresses,browser type, and pages visited.  

3. How We Use Your Information  

  • SMS Marketing and Communications: To send you promotional messages, updates, and other relevant information related to our products or services.

  • Compliance with TCR Requirements: To maintain accurate consent records and adhere to industry regulations.

  • Customer Support: To respond to your inquiries and provide assistance.

  • Website Improvement: To analyze website usage and improve our services.

  • Legal Compliance: To comply with applicable laws and regulations.

4. Sharing Your Information

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering SMS messages and managing our campaigns. These providers are obligated to protect your information.  

  • Legal Obligations: We may disclose your information if required by law or to protect our rights and safety.  

  • We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no method of transmission over the internet is completely secure.  

6. SMS Text Messaging Specifics

  • Opt-In: By providing your mobile phone number and confirming your opt-in, you consent to receive SMS messages from us.

  • Opt-Out: You can opt-out of receiving SMS messages at any time by replying "STOP" to any message.

  • Message Frequency: message frequency will vary.

  • Message and Data Rates: Message and data rates may apply.

  • HELP: For assistance, reply "HELP" to any message.

7. Your Rights

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You can request that we correct any inaccuracies in your personal information.

  • Deletion: You can request that we delete your personal information, subject to legal obligations.  

  • Opt-Out: You may opt out of receiving SMS communications at any time.

8. Your Rights

  • Access to Your Information:

    • You have the right to access and review your medical records.

  • Correction of Your Information:

    • You have the right to request corrections to any inaccuracies in your medical records.

  • Privacy Preferences:

    • You may update your contact preferences at any time.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.   ‘

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:  

(813) 656-8600

lynn@wholehhm.com